1

Components of successful total quality management

Year:
2005
Language:
english
File:
PDF, 79 KB
english, 2005
12

Self‐assessment processes: the importance of follow‐up for success

Year:
2010
Language:
english
File:
PDF, 200 KB
english, 2010
13

Improving service quality in a Spanish police service

Year:
2006
Language:
english
File:
PDF, 217 KB
english, 2006
19

The influence of soft factors on quality improvement and performance

Year:
2008
Language:
english
File:
PDF, 112 KB
english, 2008
21

Levels of Quality Management in Certified Firms

Year:
2003
Language:
english
File:
PDF, 134 KB
english, 2003
27

Research into Quality Management and Social Responsibility

Year:
2011
Language:
english
File:
PDF, 2.01 MB
english, 2011
35

Research into Quality Management and Social Responsibility

Year:
2011
Language:
english
File:
PDF, 191 KB
english, 2011
46

An EFQM model self‐assessment exercise at a Spanish university

Year:
2006
Language:
english
File:
PDF, 159 KB
english, 2006